I happened to mention to our accountant that we needed to change insurance companies for Mark, and I needed to talk to someone about my Medicare, she mentioned Scott so I gave him a call. He was able to handle mine over the phone with no problem and said he’d check on different companies and get back to me on insurance for Mark. Scott got back to me in no time and we were able to get a much better rate for Mark until he could sign up for Medicare , which then Scott has taken care of that for us. We have been very pleased with the service so far and the best part is anytime we’ve had a problem we have some one close to talk to or stop in and get things solved.